The paper presents the IWCS 2019 shared task on semantic parsing where the goal is to produce Discourse Representation Structures (DRSs) for English sentences. DRSs originate from Discourse Representation Theory and represent scoped meaning representations that capture the semantics of negation, modals, quantification, and presupposition triggers. Additionally, concepts and event-participants in DRSs are described with WordNet synsets and the thematic roles from VerbNet. To measure similarity between two DRSs, they are represented in a clausal form, i.e. as a set of tuples. Participant systems were expected to produce DRSs in this clausal form. Taking into account the rich lexical information, explicit scope marking, a high number of shared variables among clauses, and highly-constrained format of valid DRSs, all these makes the DRS parsing a challenging NLP task. The results of the shared task displayed improvements over the existing state-of-the-art parser.

Twitter customer service interactions have recently emerged as an effective platform to respond and engage with customers. In this work, we explore the role of negation in customer service interactions, particularly applied to sentiment analysis. We define rules to identify true negation cues and scope more suited to conversational data than existing general review data. Using semantic knowledge and syntactic structure from constituency parse trees, we propose an algorithm for scope detection that performs comparable to state of the art BiLSTM. We further investigate the results of negation scope detection for the sentiment prediction task on customer service conversation data using both a traditional SVM and a Neural Network. We propose an antonym dictionary based method for negation applied to a CNN-LSTM combination model for sentiment analysis. Experimental results show that the antonym-based method outperforms the previous lexicon-based and neural network methods.

Amsterdam: North-Holland